Emotional intelligence of leaders greatly counts for prosperous business
Emotional Intelligence is a person‘s knack to be self-aware,
perceive emotions in others, and manage emotional signs and information.
Emotional intelligence is great attraction to scientists, business
intellectuals and researchers.The model of emotional intelligence has become a boiling
theme of psychological research currently, especially in context of the way it impacts
personnel of multinational companies.
In business dais, Emotional intelligence echoes professional’s
aptitude to handle work challenges and helps to envisage triumph in personal
and trade quests. To enhance emotional intelligence, Executives must brush up
their skills like empathy, intuition, creativity, flexibility, resilience,
stress management, leadership, integrity, happiness and optimism, in addition
to intrapersonal and interpersonal communication abilities. Since last few
decades, interpersonal skills have become essential to effective leadership
that in turn lead to organizational success. Today, there is more challenging
business environment that past in the consumer goods industry. It requires
organisations to recruit personnel with potent managerial skills who also have
high emotional intelligence.
Mushrooming research studies have revealed that emotional
intelligence is a good forecaster of business success as compared to
conventional measures of cognitive intelligence. When executives and personnel
work to increase proficiencies in which they are feeblest, it is really
advantageous to company in terms of effectual communication and enhancing output.
It is well settled that long lasting business position in market can be
retained through emotional intelligence of executives and management team who
can adapt in constant changes in technology, growing demands of consumers and
market trends.
Emotional intelligence of executives assist management
team to nurture an organizational culture that crops organizational citizenship
behaviours. It has been observed in several organizational set up that person
who has extraordinary qualities of emotional intelligence can better manage his
team, smoothly adapt to technological transformation and adopt flexible
approach in dealing with intricate business issues.
EI helps managers to motivate and inspire team to perform
outstanding in their work. It helps to avoid many drawbacks of groupthink. If
executives of high level of emotional intelligence are empowered to recognize
and grab opportunities that others may be uninformed of, it brings higher
morale and supports others to gain their professional potential.
Key step to develop high emotional intelligence is to
recognize own thought processes, emotions, and prejudices that may help individual
to take wise decisions.
For example, HR managers with great emotional
intelligence can make big difference for organization in hiring talented
employees. Pool of suitable personnel
can assist in sustaining economic progression in neck to neck competitive
global market. In a company, when suddenly major issues emerge, highly
emotionally intelligent people can solve it as soon as possible and make
efforts to give high output. Among giant software and IT companies, Google’s
search inside yourself training for employees improve emotional intelligence
and creativity. Google was the one of the first company to spouse the
mindfulness at workplace. They developed mindfulness based curriculum on
emotional intelligence. Today Google has rocketing performance and outshine as
a dominant company among its business rivals.
It is well appraised that emotional intelligence bring
whopping benefits for organization in today’s fierce competitive environment. High
emotional intelligence in organizations is directly linked with augmented
productivity, higher engagement levels, more revenue and lower absenteeism rates,
and increased market share.
In another example, emotional intelligence proved that
organizational output can be increased through embracing leaders having high
emotional intelligence. Sanofi-Aventis top
performing pharmaceutical company of France trained its sales representatives
and other employees and clearly observed the exciting results that emotional
intelligence improved through training of employees and company performed
outstanding on business platform. In these training sessions, it was found that
leaders who have high levels of emotional intelligence are mindful of their
impact on others and use it to their advantage. They have great empathy for
others but they were adept in taking tough decisions and were shrewd judges of people
without being critical. They had knack to balance feeling and logic in taking
critical business decisions. With high emotional intelligence, employees develop
excellent communication skills and they understand the impact of broadcasting messages
with impressive way to express them.
It can be established that emotional intelligence
involved in the capacity to perceive emotions, assimilate emotion related
feelings, understand the information of those emotions and manage them. In
nutshell, emotional intelligent leaders have competency to enthuse other
employees to perform outstanding in given task and in turn these performance
leads to organizational triumph.
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