Emotional intelligence of leaders greatly counts for prosperous business


Emotional Intelligence is a person‘s knack to be self-aware, perceive emotions in others, and manage emotional signs and information. Emotional intelligence is great attraction to scientists, business intellectuals and researchers.The model of emotional intelligence has become a boiling theme of psychological research currently, especially in context of the way it impacts personnel of multinational companies.

In business dais, Emotional intelligence echoes professional’s aptitude to handle work challenges and helps to envisage triumph in personal and trade quests. To enhance emotional intelligence, Executives must brush up their skills like empathy, intuition, creativity, flexibility, resilience, stress management, leadership, integrity, happiness and optimism, in addition to intrapersonal and interpersonal communication abilities. Since last few decades, interpersonal skills have become essential to effective leadership that in turn lead to organizational success. Today, there is more challenging business environment that past in the consumer goods industry. It requires organisations to recruit personnel with potent managerial skills who also have high emotional intelligence.


Mushrooming research studies have revealed that emotional intelligence is a good forecaster of business success as compared to conventional measures of cognitive intelligence. When executives and personnel work to increase proficiencies in which they are feeblest, it is really advantageous to company in terms of effectual communication and enhancing output. It is well settled that long lasting business position in market can be retained through emotional intelligence of executives and management team who can adapt in constant changes in technology, growing demands of consumers and market trends.



Emotional intelligence of executives assist management team to nurture an organizational culture that crops organizational citizenship behaviours. It has been observed in several organizational set up that person who has extraordinary qualities of emotional intelligence can better manage his team, smoothly adapt to technological transformation and adopt flexible approach in dealing with intricate business issues.

EI helps managers to motivate and inspire team to perform outstanding in their work. It helps to avoid many drawbacks of groupthink. If executives of high level of emotional intelligence are empowered to recognize and grab opportunities that others may be uninformed of, it brings higher morale and supports others to gain their professional potential.


Key step to develop high emotional intelligence is to recognize own thought processes, emotions, and prejudices that may help individual to take wise decisions.

For example, HR managers with great emotional intelligence can make big difference for organization in hiring talented employees.  Pool of suitable personnel can assist in sustaining economic progression in neck to neck competitive global market. In a company, when suddenly major issues emerge, highly emotionally intelligent people can solve it as soon as possible and make efforts to give high output. Among giant software and IT companies, Google’s search inside yourself training for employees improve emotional intelligence and creativity. Google was the one of the first company to spouse the mindfulness at workplace. They developed mindfulness based curriculum on emotional intelligence. Today Google has rocketing performance and outshine as a dominant company among its business rivals.

It is well appraised that emotional intelligence bring whopping benefits for organization in today’s fierce competitive environment. High emotional intelligence in organizations is directly linked with augmented productivity, higher engagement levels, more revenue and lower absenteeism rates, and increased market share.

In another example, emotional intelligence proved that organizational output can be increased through embracing leaders having high emotional intelligence.  Sanofi-Aventis top performing pharmaceutical company of France trained its sales representatives and other employees and clearly observed the exciting results that emotional intelligence improved through training of employees and company performed outstanding on business platform. In these training sessions, it was found that leaders who have high levels of emotional intelligence are mindful of their impact on others and use it to their advantage. They have great empathy for others but they were adept in taking tough decisions and were shrewd judges of people without being critical. They had knack to balance feeling and logic in taking critical business decisions. With high emotional intelligence, employees develop excellent communication skills and they understand the impact of broadcasting messages with impressive way to express them.


It can be established that emotional intelligence involved in the capacity to perceive emotions, assimilate emotion related feelings, understand the information of those emotions and manage them. In nutshell, emotional intelligent leaders have competency to enthuse other employees to perform outstanding in given task and in turn these performance leads to organizational triumph. 

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